OUR KNOWLEDGE BASE

Frequently Asked Questions

Everything you need to know about corporate compliance and our services

Company Secretary

Why do I need a Company Secretary in Malaysia?

According to the Companies Act 2016, every Sdn Bhd company in Malaysia must appoint at least one qualified Company Secretary (registered with SSM or a professional body).

What are the main duties of a Company Secretary?

Key duties include ensuring compliance with the Companies Act, managing board meetings, preparing resolutions, maintaining statutory books, and managing annual filings with SSM.

Can I change my existing Company Secretary?

Yes, you can change your Company Secretary at any time via a directors' resolution. We can facilitate the smooth migration of records from your current secretary.

What are the main requirements to be a company director?

A director must be at least 18 years old, reside in Malaysia (for at least one director), and not be bankrupt or convicted of corporate crimes.

How long does it take to register a new company?

It typically takes 3 to 5 working days once all required documents are signed and submitted to SSM.

What is a Directors' Resolution?

A resolution is a written document recording decisions made by the company's directors or shareholders for specific business matters.

Do I need a physical office?

Every company must have a registered office address in Malaysia (usually the Company Secretary's office) for storing statutory records.

What is the difference between a Sole Proprietorship and a Sdn Bhd?

A Sdn Bhd is a separate legal entity (limited liability), while a Sole Proprietorship is the same entity as its owner (unlimited liability).

What are the annual responsibilities of a company?

Companies must submit an Annual Return and audited Financial Statements to SSM every year.

Can a Company Secretary also be a shareholder?

Yes, legally there is no restriction on a Company Secretary holding shares in the same company.

What is a company constitution?

It is a document defining the internal rules of the company. Companies can choose to adopt one or rely entirely on the Companies Act 2016.

Can a company have only one director?

Yes, the Companies Act 2016 allows a Sdn Bhd to have a single director and single shareholder (who can be the same person).

Accounting & Bookkeeping

Why is monthly bookkeeping important?

It allows you to monitor cash flow, track business performance in real-time, and simplifies the audit and tax preparation process at year-end.

What accounting system do you use?

We use cloud-based accounting systems like Xero or QuickBooks to provide easy data access anywhere.

Do I need to keep physical receipts?

Yes, according to tax laws, original documents must be kept for 7 years. However, we encourage digitizing receipts for safety.

What is the difference between cash basis and accrual basis accounting?

Cash basis records transactions based on actual money flow, while accrual basis records transactions when they occur (even if payment is pending).

Do you provide payroll management services?

Yes, we provide complete payroll services including EPF, SOCSO, EIS, and PCB (Monthly Tax Deduction) calculations.

How do I record business expenses paid with personal money?

These should be recorded as "Advances from Director" and supported by valid receipts to allow reimbursement from the company.

What financial reports will I receive monthly?

Typically includes a Profit and Loss Statement, Balance Sheet, Cash Flow Statement, and accounts receivable/payable aging reports.

What is a Chart of Accounts?

It is a categorized list of all accounts used by a business to record financial transactions, serving as the foundation for the general ledger.

How do you handle multi-currency transactions?

Our cloud systems automatically pull exchange rates, but we also manually verify realized and unrealized gains/losses for accuracy.

What is a bank reconciliation?

The process of matching the balances in an entity's accounting records for a cash account to the corresponding information on a bank statement.

Auditing

Is auditing mandatory for all Sdn Bhd companies?

Yes, according to the Companies Act 2016, though SSM has introduced audit exemption criteria for certain companies based on size and revenue.

What are the criteria for Audit Exemption?

Includes dormant companies, small companies (revenue below RM300k), or companies with assets below RM300k (subject to additional conditions).

How long does a statutory audit take?

Typically takes 1 to 3 months depending on the volume of transactions and availability of supporting documents.

What is an Audit Opinion?

It is a statement by the auditor on whether the financial statements give a true and fair view of the company's financial position.

Why must an auditor be independent?

To ensure assessments are objective, unbiased, and reliable for shareholders and third parties.

What is an Internal Control Audit?

An evaluation of a company's internal processes and safeguards to prevent errors, fraud, and inefficient practices.

How do I prepare for an audit?

Ensure all bank statements, invoices, receipts, and agreements are organized and all accounts are reconciled before the auditors arrive.

What is a Management Letter?

A document issued by the auditor to management highlighting weaknesses in internal controls and offering recommendations for improvement.

Taxation

What is the corporate tax rate in Malaysia?

For SMEs, the rate is 15% for the first RM150k, 17% for the balance up to RM600k, and 24% for the remainder (subject to annual budget changes).

When is the deadline for submitting Form C?

Form C must be submitted within 7 months after the company's financial year-end date.

What is the CP204 tax estimate?

It is an estimate of tax to be paid in monthly installments to LHDN based on projected profits for the year.

Can I change my CP204 estimate if business is down?

Yes, amendments can be made in the 6th or 9th month of the company's basis period using Form CP204A.

What expenses are not tax-deductible?

Examples include legal fines/penalties, donations to unregistered bodies, and certain entertainment expenses not for business purposes.

What is Capital Allowance?

A way to claim tax relief on the wear and tear of qualifying capital assets (like machinery or vehicles) used in your business.

What is Withholding Tax?

Tax withheld from payments made to non-residents for services, royalties, or interest, and paid to the Malaysian government.

How long must I keep tax records?

Section 82 of the Income Tax Act 1967 requires taxpayers to keep records for 7 years for auditing purposes.

e-Invoice Solutions

What is LHDN e-Invoicing?

It is a digital representation of transactions between a seller and buyer, verified in real-time by LHDN via the MyInvois portal.

Is my company required to implement e-Invoicing?

Yes, all businesses in Malaysia (including SMEs) are subject to the e-Invoicing mandate according to LHDN's implementation phases from 2024 to 2025.

What is the difference between MyInvois portal and API integration?

MyInvois portal is suitable for low-volume transactions, while API integration is for companies wanting to automate their existing accounting systems.

How does e-Invoicing affect daily operations?

It requires collecting more complete buyer data (like TIN and ID No.) and immediate validation before an invoice is considered valid for tax purposes.

What is a TIN (Tax Identification Number)?

A unique number issued by LHDN to track taxpayers; it is a mandatory field for the new e-Invoicing system.

What happens if LHDN rejects an e-invoice?

You will receive an immediate notification, and you must correct the errors and resubmit. Validations happen in near real-time.

SSM General FAQs

What is the minimum capital to register a Sdn Bhd?

A company can be registered with a paid-up capital as low as RM1. However, some business licenses may require higher capital.

Can I register a company using my home address?

Yes for business correspondence, but the registered office address is typically the Company Secretary's office where statutory records are managed.

Do inactive (dormant) companies need to submit an Annual Return?

Yes, every company that has not been struck off must submit an Annual Return to SSM even if not conducting business.

Who can be a company director?

Any individual aged 18 or above who is not bankrupt and not disqualified under the Companies Act can be a director.

How much are the SSM registration fees?

The official SSM fee is RM1,010 (including SST), excluding secretarial professional fees and document preparation costs.

What is the difference between an Ordinary and a Special Resolution?

Ordinary requires >50% majority (e.g., dividends), while Special requires >75% majority (e.g., name change).

Can a foreigner own 100% of a Malaysian company?

In many sectors, yes. However, some specific industries require local equity participation or specific licenses.